RESIDENT TESTIMONIALS

Roshana Rembert
Roshana Rembert
2023-12-13
Owners & management are super professional and transparent. Very kind of pleasant. I highly recommend renting a unit from this company, they are 10 out of 10
Chasity Chavez
Chasity Chavez
2023-12-13
Highly Recommended
Jenci Chavez
Jenci Chavez
2023-12-11
UPDATE: Credit has to be given where credit is due. After much needed persistence, I finally heard back from someone. John, I want to thank you so much for taking the time out to do the research to figure out how to solve the problem I was having. Thank you for being so understanding. There was a problem and you provided the solution. Thank you for explaining what was going on & I must say, I’m very happy that Arbor Bay Villas is under new management. The community is a good one. It’s quiet and the neighbors are respectful. With the changes the new management is bringing, this can truly be your forever home. Thank you for praying for my family. I’m updating my review because now, you truly do deserve 5 stars. Previous Review: This apartment complex does not deserve a 5 star review. They sweet talk you into everything and they ask you to rate them 5 stars right after you move in. I decided to wait until I moved out to fully rate. For starters, this apartment complex is infested with roaches. When I moved in, I found out that the management team doesn’t even go on site, they leave everything to the hands of Mr. Joe & their third party contractors. I spoke with Michelle and I Spoke with Jessah about the roaches. They stated that I should not have a roach problem because the exterminator is there once or twice a month. But as you all can see in the picture, they were everywhere. In the fridge, on the pantry door, in the bathroom coming out of vents. I was told that there wasn’t an infestation but clearly there was. They sent the exterminator out again and that didn’t help. I bought poison and put it around the apartment in order to fight the roach problem. The apartment was dirty when I moved in & it’s smelled like dog and dog piss. I spoke to Jessah and she states that the previous tenant didn’t have a dog. Only to find out that the previous tenant was married to another tenant and he stated that she did in fact have a dog living in that apartment. Whoever the management company sent to clean that apartment, did do what they were supposed to. They sent them out to clean again. Didn’t do a much better job this time. So I cleaned the apartment thoroughly myself. The walls and paint were already peeling when I moved in & the blinds were broken. I paid a $900 to hold the apartment. I signed a 5 month lease. I was there from April 18 to Sept 30. I didn’t even put pictures up or decorated. I didn’t even have furniture. I barely spent any time there. On May 2nd, termites starting eating through the wall as you can see in the picture. I spoke with Jessah and I let her know. She called the exterminator and they made 4 holes in the wall to put the poison in there to kill them off. I spoke with Jessah and I told her I didn’t want to get charged for that and she stated that I wouldn’t. When I moved out, I left that apartment in a much better condition then when I received it. You could eat off the floor with how clean I left that apartment. I get a text from the management team on 10/19 at 4:05pm letting me know that they are working on my deposit return and that the need my return address. I get an email that same day at 5:18pm informing me of the deductions. I informed them that I disagreed with what I’m being charged because I didn’t do any damage to their property & I’m sure the previous tenant wasn’t charged for any repairs to the apartment prior to me moving in because there wasn’t anything done! These people knew I was moving in and they “cleaned” the apartment, the day before. Every time I call to discuss this issue, Jessah tells me, she’s reaching out to upper management. I should not have to pay for damages to the wall that were done by termites and the exterminator you all contracted. The apartments don’t even look like the pictures the have online. AVOID this apartment complex at ALL costs.
JosephChanerial Clay
JosephChanerial Clay
2023-12-06
Today our thermostat without and we got a brand new one installed today. Thank you
Stacy Wright
Stacy Wright
2023-11-14
Application process was very simple and quick. Move in went smooth. The area is well lit at night. Also very quiet. Great place to live
megan winford
megan winford
2023-02-27
Michelle was very nice and was very helpful with helping me getting my home
Foster_01
Foster_01
2022-11-24
Great place with a small tight knit community.
Krisslynn Sexton
Krisslynn Sexton
2022-11-02
I couldn’t be more happier that I ran across this amazing community/staff. Michelle, and Jess have went above and beyond to exceed my needs, and assist beyond I could ever ask for. They have been MORE than generous to me, and have shown me excellent customer service. I’m so excited to become a resident at this establishment. I appreciate them for giving me a fresh start, and opportunity.